At Mila Wired, we aim to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our return and refund guidelines below.
1. Return Eligibility
We accept returns under the following conditions:
- The product received is damaged, defective, or significantly different from what was ordered.
- You notify us within 3 days of receiving the item.
- The item must be unused, in its original packaging, and in the same condition as delivered.
2. How to Request a Return
To initiate a return:
- Email us at [email protected] within 3 days of receiving your order.
- Include your order number, a description of the issue, and supporting photos (if applicable).
- Our support team will verify the issue and guide you through the return process.
3. Return Approval and Pickup
- Once your return is approved, we will arrange for pickup (where applicable) or provide return instructions.
- Please ensure the product is properly packed to avoid further damage during transit.
4. Refund Policy
- Refunds are processed within 7–10 business days from the date we receive the returned item.
5. Non-Returnable Items
The following items are not eligible for return or refund:
- Products damaged due to misuse or mishandling
- Items returned after 3 days of delivery
- Items without original packaging or accessories
6. Contact Us
For any return-related queries, feel free to reach out to:
Email: [email protected]